Improving quality in hospitals

How to improve hospital quality Included below are three videos of conversations with my father, Heero Hacquebord, who is a world expert in quality improvement, systems thinking, and statistical control in business. We will be discussing the overall quality in...

Leader vs Manager: What is Leadership?

I recently reviewed an article on this topic for a scientific journal. I was looking forward to reading something of substance about leadership since the majority of what you find on this topic tends to consist mostly of banal platitudes. The article was a...

Measuring physicians’ performance – Part 1

Of course everyone wants performance to continually improve. If they didn’t then there would be no need for research projects, CME, conferences or even reviewing tough cases with your colleagues. As a group, we tend to be intrinsically motivated and work hard to...

Quality vs Cost of Healthcare

I. “Improving the quality of care is the best way to decrease cost of care.” Dr. Raja Sabapathy at Ganga Hospital in India said this to me a few weeks ago. He is one of those unique individuals that truly practices what he preaches. His hospital has grown through...