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Improving quality in hospitals

How to improve hospital quality

Included below are three videos of conversations with my father, Heero Hacquebord, who is a world expert in quality improvement, systems thinking, and statistical control in business. We will be discussing the overall quality in hospitals and how to improve a hospital’s quality. He was a long-term mentee of the late Dr. W. Edwards Deming. I respect him immensely and have much to learn from him still.

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